privacy policy

your privacy is our priority

last updated: january 15, 2025

privacy at a glance

minimal data collection
no data selling, ever
full user control
transparent practices

who we are

turt is operated by Kashyap LLC, a limited liability company incorporated in the United States. we provide bio link and social media management services through our platform at turt.at and turtat.com.

when we say "we," "us," or "our," we're referring to Kashyap LLC. when we say "you" or "your," we're referring to you as a user of our services.

information we collect

account information

  • • email address (for account access and communication)
  • • username (your unique turt.at identifier)
  • • display name and bio (public profile information)
  • • profile picture (optional, if uploaded)
  • • payment information (processed securely by Stripe)

content and usage data

  • • links and content you add to your bio page
  • • posts and media you share
  • • click analytics and page views (aggregated, non-personal)
  • • device and browser information (for security and optimization)
  • • IP address and location data (for security and compliance)

how we use your information

service delivery

  • • provide and maintain turt services
  • • process payments and subscriptions
  • • display your public profile
  • • generate analytics and insights

communication & support

  • • send important account updates
  • • provide customer support
  • • notify about service changes
  • • respond to your inquiries

data sharing and disclosure

we never sell your personal information.

we only share information when:

  • you make it public: your profile and public posts are visible to visitors
  • service providers: trusted partners help us operate (hosting, payments, email)
  • legal compliance: required by law or to protect user safety
  • business transfers: in case of merger or acquisition (with notice)

payment processing

all payment processing is handled by Stripe, a PCI DSS compliant payment processor. we never store your complete credit card information on our servers.

Stripe may collect and process payment information according to their privacy policy. for subscription billing, we store only the necessary information to manage your account.

your privacy rights

data control

  • • access your personal data
  • • correct inaccurate information
  • • delete your account and data
  • • export your data

privacy settings

  • • control post visibility
  • • manage profile information
  • • opt out of marketing emails
  • • request data portability

international users

turt is operated from the United States by Kashyap LLC. if you're using our services from outside the US, your information will be transferred to and processed in the United States.

we comply with applicable international privacy laws, including GDPR for European users and other regional privacy regulations where applicable.

questions about privacy?

we're committed to transparency and are happy to answer any privacy questions.

contact methods

  • • email: privacy@turtat.com
  • • contact form: turtat.com/contact
  • • mail: Kashyap LLC, Privacy Officer

response time

  • • general inquiries: 24-48 hours
  • • data requests: within 30 days
  • • urgent matters: same business day

this privacy policy may be updated periodically. we'll notify you of significant changes via email or through our service.
continued use of turt after changes indicates acceptance of the updated policy.